VFW members have the option to apply for the VFW Telemed Plan. Through the VFW Telemed Plan, members can gain access to DialCare Physician Access – a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. Members and their families have direct access to state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. When medically appropriate, a DialCare doctor may prescribe a short term, non-DEA controlled medication for the member to pick up at the pharmacy of their choice.*

Doctors are available 24 hours a day, 365 days a year, allowing members and their families convenient access to quality care from home, work or on the go.

When to use DialCare Physician Access:

• For non-emergency medical issues and questions
• During or after normal business hours, nights, weekends and holidays
• If the member lives a significant distance from a primary care doctor or a VA facility
• When a primary care doctor or VA physician is not available
• When traveling and in need of non-urgent medical care or advice

Advocacy Services include:

• Help finding the best doctors, hospitals and dentists, and schedule appointments with providers
• Answer questions about test results, treatments and medications
• Assist in the transfer of medical records, X-rays and lab results
• Locate and research the newest treatments for a medical condition
• Help resolve insurance claims and assist with negotiating billing and payment arrangements, and related administrative issues for non-VA treatments

What conditions can be treated?

• Allergies
• Fever
• Respiratory infections
• Asthma
• Gout
• Sinus Infections
• Bronchitis
• Insect bites
• Skin inflammations
• Cold & flu
• Sore throat
• Digestive Issues
• Joint aches & pains
• Sports injuries
• Ear infections
• Rashes
• Urinary tract infections
• And more!

In addition to DialCare Physician Access, members will also have access to the following products by signing up for the VFW Telemed Plan: eDoc America, Health Advocate – Patient Advocacy, Health Advocate – NurseLine, and MedImpact – Prescription Drugs. These products allow members to have access to a 24/7 web-based access to board certified psychologists, pharmacists, dentists and more, a nurse line for advice on a variety of topics, discounts on generic and brand-name prescriptions and medical mediation assistance. To learn more about the VFW Telemed Plan and options available to you, click below.